A Higher Standard of Clean
Privacy Policy
City Green Cleaning ("we," "us," or "our") respects your privacy. This policy explains what information we collect through citygreencleaning.com, how we use it, and the choices you have.
Information We Collect
- Contact details you provide, such as name, phone number, email address, and service address, when you request an estimate or book a service.
- Booking and service details, such as service type, scheduling preferences, and access instructions, stored in our scheduling platform (Jobber).
- Payment information, processed securely through our payment processor. We do not store full card numbers on our own servers.
- Basic website usage data (such as pages visited and device type) collected through standard analytics tools.
How We Use Information
- To schedule, perform, and follow up on cleaning services.
- To communicate with you about appointments, estimates, and account matters.
- To improve our services and website experience.
- To send occasional marketing or promotional messages, which you may opt out of at any time.
Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate our business (such as our scheduling platform and payment processor), and only to the extent necessary for them to perform those services, or when required by law.
Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
- You may request access to, correction of, or deletion of your personal information by contacting us.
- You may opt out of marketing communications at any time by replying "STOP" or contacting us directly.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.